Shipping policy

SHI Shipping Policy

SHI is committed to getting your haircare products to you quickly and efficiently. Here's what you need to know about our shipping process:

Order Processing:

  • Orders are typically processed within 1-2 business days after they are placed.
  • You will receive a confirmation email with tracking information once your order ships.

Shipping Rates:

We offer several shipping options to meet your needs:

  • Free Standard Shipping: Orders over PKR2500 qualify for free standard shipping within Pakistan. Standard shipping typically takes 4-7 business days for delivery.
  • Expedited Shipping: Expedited shipping options are available for an additional fee. Delivery times for expedited shipping vary depending on the service you choose. See the options at checkout for details.

International Shipping:

We currently do not offer international shipping at this time. However, we are working on expanding our services and may offer international shipping in the future.

Tracking Your Order:

You will receive a shipping confirmation email with a tracking number once your order ships. You can use this tracking number to track the progress of your delivery on the carrier's website.

Delivery Times:

Delivery times are estimates and may vary depending on your location and the shipping option you choose. Please note that delivery times may be longer during peak seasons.

Returns and Exchanges:

For information on returning or exchanging your order, please see our Returns & Refund Policy.

Questions:

If you have any questions about our shipping policy, please contact us at SHIhaircare@gmail.com or by phone at +92 311-802-7743

Thank you for shopping with SHI!